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Shipping & delivery

Delivered fast, free and trackable

Every order delivered free to the Netherlands, Belgium, France and Luxembourg. Always with Track & Trace, so you can follow your parcel with confidence.

Always freeDelivered with no minimum order
Ordered before 17:00Shipped the same day
Always Track & TraceFollow your parcel to the door
60-day returnsMoney-back guarantee
Delivery times

When will your parcel arrive?

Delivered free to the Netherlands, Belgium, France and Luxembourg. With no minimum order value.

🇳🇱

Netherlands

1–2 working days
Free
🇧🇪

Belgium

1–3 working days
Free
🇫🇷

France

3–5 working days
Free
🇱🇺

Luxembourg

2–4 working days
Free

Ordered before 17:00 on a working day? Then your parcel sets off the same day. In the Netherlands it is usually your turn the next working day.

How we ship

Delivered by partners you know

We work with reliable delivery partners and choose per shipment who will deliver your parcel fastest and most carefully. Whichever we choose, your parcel always comes with Track & Trace.

PostNL DHL GLS e.g.
Track & Trace

How to track your parcel

From our warehouse to your door. You always know where your order is.

1

Ordered & processed

As soon as your order has been processed, you automatically receive a Track & Trace code by email.

2

On its way

Follow your parcel live via the link in your email and see exactly when it will reach you.

3

Delivered

At your door, with a neighbour or at a nearby collection point. You stay in control.

FAQ

Good to know

How do I track my order?

As soon as your order has been processed and the shipping label created, you automatically receive a Track & Trace code by email. Use it to follow your parcel from our warehouse to your front door.

No email received? Check your spam folder or email us at support@laesera.com.

What if I am not at home?

No need to worry. Our delivery partner will try to deliver your parcel again, leave it with a neighbour, or take it to a nearby collection point. You automatically receive a message with the location where you can collect it, and your Track & Trace shows exactly what is happening with your parcel.

Which carrier will deliver my parcel?

We work with reliable partners including PostNL, DHL and GLS. For each shipment we choose the partner who will deliver your parcel fastest and most carefully. You always receive a Track & Trace code, whoever we send with.

What are the delivery times per country?

Netherlands: 1–2 working days: order before 17:00 on a working day and it usually arrives the next working day.
Belgium: 1–3 working days.
France: 3–5 working days.
Luxembourg: 2–4 working days.

The final delivery time depends on the destination country and when you order. Busy holiday periods can also affect delivery times.

What if my order is delayed?

During public holidays, promotions or peak periods, delivery may take a little longer than usual. We do everything we can to dispatch your order as quickly as possible.

If the carrier is running late, we will keep you informed as best we can. If your parcel is taking longer than expected, do email us at support@laesera.com.

What are the shipping costs?

Shipping to the Netherlands, Belgium, France and Luxembourg is free. No minimum order value, no hidden costs.

Shipping costs are always shown clearly at checkout.

Question about your order or delivery status?

Get in touch