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Packed with care, delivered on time
Pay securely with the method you're used to. We ship free across Europe with DHL, always with Track & Trace.
Secure payment
You pay in the secure Shopify checkout. All prices include VAT, and shipping is free across Europe.
iDEAL, Bancontact & Wero
Pay directly from your own banking environment. Your order is processed immediately.
Visa, Mastercard & PayPal
Pay with your credit card or via your PayPal account.
Klarna
Pay with Klarna using the options shown in the checkout.
Delivery
Good to know
How do I track my order?
As soon as your order has been processed and the shipping label created, you will automatically receive a Track & Trace code by email. Use it to follow your parcel from our warehouse to your front door.
No email received? Check your spam folder or email us at support@laesera.com.
What if I am not at home?
If delivery isn't possible, DHL will try your neighbours or take the parcel to a nearby DHL ServicePoint. You'll receive a notification with pickup details.
Which carrier delivers my parcel?
We ship everything with DHL, across Europe. As soon as your parcel is on its way you'll receive a Track & Trace code by email; via the DHL app you can change the delivery time.
What are the delivery times per country?
Netherlands: 1–2 business days — ordered before 5 pm on a business day is usually delivered tomorrow.
Belgium: 2–3 business days.
Luxembourg: 2–4 business days.
France: 3–5 business days.
Other European countries: you'll see the delivery time in the checkout.
The final delivery time depends on the destination country, the time of ordering and the chosen carrier.
What if my order is delayed?
During public holidays, promotions or peak periods, delivery may take a little longer than usual. We do everything we can to dispatch your order as quickly as possible.
If the carrier is running late, we will keep you informed as best we can. If your parcel is taking longer than expected, do email us at support@laesera.com.
What are the shipping costs?
Shipping is free across Europe. No minimum order value, no hidden costs.
Shipping costs are always clearly shown at checkout.
Question about your order or payment?
Email us your order number and we'll look into it straight away.