At Laesera we make sure your order reaches your door carefully, clearly and reliably. Fast, free and always with Track & Trace, so you can look forward to your parcel with confidence.

Fast, reliable delivery

We work with trusted delivery partners including PostNL, DHL and GLS. For each shipment we pick the partner that will get your parcel to you fastest and most carefully. Whichever we choose, your order always comes with Track & Trace, so you know exactly where your parcel is. In most cases you will receive your order within a few working days.

Who delivers your order?

Your parcel is delivered by one of our regular delivery partners, such as PostNL, DHL or GLS. The final delivery time depends on the destination country and when you place your order.

When will your order arrive?

Netherlands
Order before 17:00 on a working day and your order is usually delivered within 1–2 working days. During busy periods or in exceptional circumstances, delivery may take slightly longer.

Belgium
Orders to Belgium are usually delivered within 2–3 working days. Here too, delays can occur during peak periods or public holidays.

France
Deliveries to France take an average of 2–3 working days. Here too, delays can occur during peak periods or public holidays.

Luxembourg
Deliveries to Luxembourg take an average of 2–4 working days. Here too, delays can occur during peak periods or public holidays.

Shipping costs

Netherlands: free home delivery
• Belgium: free home delivery
• France: free home delivery
• Luxembourg: free home delivery

Shipping costs are always shown clearly at checkout.

Not at home? No problem.

Our delivery partner will try again, leave your parcel with a neighbour, or take it to a nearby collection point. You will automatically be notified where to collect your parcel, and your Track & Trace shows exactly what is happening with it.

Track & Trace

As soon as your order has been processed and the shipping label created, you will automatically receive a Track & Trace code by email. Use it to follow your parcel from our warehouse to your front door.

Delivery during peak periods and public holidays

During public holidays, promotions or peak periods, delivery may take a little longer than usual. We do everything we can to dispatch your order as quickly as possible. If the carrier is running late, we will keep you informed as best we can.

Questions about your delivery?

Do you have a question about your shipment or its delivery status? Please get in touch with our customer service team at support@laesera.com. We are happy to help.

Packed with care, delivered on time.
The Laesera Team